Global Automation Manufacturer Unifies 15+ ERPs with AI-Powered Digital Twin for Real-Time Supply Chain Visibility

A global automation product manufacturer could not create true end-to-end visibility across its supply chain because a wide variety of disconnected planning systems (including 15+ ERPs, Excel, and Infor) operated in a siloed environment. Decisions were made on opinion rather than data-driven facts.

The manufacturer deployed o9 Solutions' Enterprise Knowledge Graph to construct a true digital twin of the full supply chain, consolidating all demand and supply planning functions onto a single integrated platform. By unifying 15+ ERPs and retiring tools including Excel and Infor, o9 established a single underlying data model and gave the company end-to-end visibility. The platform's digital twin capability modeled the entire network, including capacities, lead times, and other supply parameters, enabling real-time what-if scenario planning. This replaced manual workarounds.

The company can now respond to market shifts in hours rather than weeks. Additional outcomes included:

• Inventory reduction: Reduction of inventory and non-standard supply chain costs.
• Top-line sales improvement: Increased top-line sales through better product availability.
• Employee productivity: Increased employee productivity, as eliminating a wide variety of manual tasks lets employees focus more on value-adding activities.
• Sustainability benefit: Reduced inventory means less transportation movement due to increased efficiency.

• A unified Enterprise Knowledge Graph can serve as the integration backbone for 15+ disparate ERPs, eliminating data silos.
• In high-velocity electronics supply chains, real-time what-if scenario capability is a competitive differentiator; this manufacturer can now respond to market shifts in hours rather than weeks.
• Retiring manual spreadsheet processes frees employees to focus on value-adding activities.
• Supply chain digitization can carry a sustainability benefit: increased efficiency reduces inventory and the transportation movement that comes with it.